Customer Care Executive

18,000 - 22,000 /month

Infowryt Solutions Llp

Perungudi, Chennai

6+ months Experience in Telesales / Telemarketing

10 Openings

Full Time

Skills Required

Outbound/Cold Calling

Wiring

Job Highlights

Sales Type: BPO

Languages: Malayalam, Tamil

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Key Responsibilities:

Handle inbound and outbound customer calls to provide product and service information.
Assist customers with inquiries, complaints, and service requests in a professional manner.
Maintain and update customer records, databases, spreadsheets, and CRM systems accurately.
Support the sales team by following up on leads and customer requirements.
Verify customer information, correct errors, and ensure data accuracy.
Coordinate with internal departments to resolve customer concerns and improve service quality.
Generate reports and summaries to support sales and operational decision-making.
Ensure confidentiality and security of customer and company information.
Achieve individual and team performance targets while maintaining high customer satisfaction.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Outbound/Cold Calling, Wiring.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Outbound/Cold Calling, Wiring. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Care Executive job is located in Perungudi, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Outbound/Cold Calling, Wiring along with 1-7 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.