Customer Care Executive

14,500 - 18,500 /month

Alldigi Tech Limited

BTM 1st Stage, Bangalore

0 - 3 years Experience in Telesales / Telemarketing

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Outbound/Cold Calling

Job Highlights

Sales Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Description: Customer Care Executives (Voice & Sales Process)

We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)

- Ability to empathize with customers and prioritize their needs.

- Prior experience in customer service or sales will be an advantage.

Responsibilities:

- Manage customer interactions professionally and courteously.

- Achieve sales targets and KPIs as set by the company.

- Ensure high customer satisfaction through effective problem-solving.

- Adhere to company policies and procedures.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling along with 0-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹14,500-₹18,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Care Executive job is located in BTM 1st Stage, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling along with 0-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹14,500-₹18,500 per month. This is a Full Time opportunity and has 99 openings available.