Job Title: Client Relationship Manager .
Job Summary
The Client Relationship Manager is responsible for maintaining strong relationships with clients, ensuring a smooth customer experience from inquiry to post-sales support, and coordinating with internal teams to provide excellent service.
Key Responsibilities
• Build and maintain strong client relationships.
• Handle customer inquiries and resolve concerns promptly.
• Coordinate with sales, finance, and legal teams for smooth documentation and processes.
• Follow up with clients regarding payments, project updates, and possession.
• Maintain customer records and update the CRM system.
• Ensure high customer satisfaction and encourage referrals.
Qualifications
• Graduate in any discipline.
• 1–3 years of experience in customer service, sales, or real estate (preferred).
Skills
• Excellent communication and interpersonal skills.
• Customer-focused with strong problem-solving abilities.
• Good coordination and organizational skills.
• Proficiency in MS Office and CRM software.
Employment Type: Full-time