BPO Telecaller

14,000 - 23,000 /month*

Fairdebt Solutions Private Limited

Sector 1 HSR Layout, Bangalore

₹4,000 incentives included

Freshers in Telesales / Telemarketing

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Outbound/Cold Calling

Job Highlights

Sales Type: Loan/ Credit Card

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card

Job Description

Job Description As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience. 1. Outreach: Initiate contact with customers to address overdue payments. 2. Negotiation: Negotiate and establish repayment plans based on customer financial situations. 3. Communication Skills: Effectively communicate payment options, terms, and consequences. 4. Documentation: Maintain accurate records of all interactions and agreements. 5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process. 6. Customer Service: Handle customer inquiries and concerns professionally and empathetically. 7. Problem Resolution: Address and resolve customer issues or disputes related to payments. 8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed. 9. Data Security: Maintain confidentiality and security of customer information.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling along.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹14,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 1 HSR Layout, Bangalore.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 10 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Sector 1 HSR Layout, Bangalore.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹14,000-₹23,000 per month. This is a Full Time job and has 10 openings.