Admission Counsellor

Admission Counselor – Job Description

Position Title

Admission Counselor

Job Summary

The Admission Counselor is responsible for guiding prospective students through the admission process, providing information about programs, counseling students on career and educational opportunities, and supporting enrollment targets. The role involves student outreach, relationship management, and coordination with academic and administrative teams.

Key Responsibilities

• Counsel prospective students and parents regarding courses, admissions, eligibility criteria, and career opportunities.

• Handle inquiries through phone calls, emails, social media, and walk-ins.

• Conduct follow-ups with leads and maintain a strong conversion ratio.

• Assist applicants throughout the admission and enrollment process.

• Maintain accurate student records and update CRM systems regularly.

• Participate in admission events, seminars, webinars, school visits, and education fairs.

• Coordinate with academic and administrative departments to ensure smooth admissions.

• Meet individual and team enrollment targets.

• Prepare admission reports and provide regular updates to management.

• Build and maintain relationships with schools, colleges, and other referral sources.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).

• 1–5 years of experience in admissions, counseling, education sales, or student recruitment.

• Fresh graduates with strong communication skills may also be considered.

Required Skills

• Excellent verbal and written communication skills.

• Strong interpersonal and counseling abilities.

• Sales and negotiation skills.

• Proficiency in MS Office and CRM software.

• Ability to work under targets and deadlines.

• Problem-solving and customer-service orientation.

Key Performance Indicators (KPIs)

• Number of student inquiries handled.

• Lead-to-admission conversion rate.

• Enrollment targets achieved.

• Student satisfaction and engagement levels.

• Timely CRM updates and reporting accuracy.

Working Conditions

• Full-time position.

• May require weekend work during admission seasons.

• Travel may be required for educational fairs, school visits, and promotional events.

Salary Range: Based on experience, qualifications, and institution policies.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.