Job Summary:
Caleedo is looking for a Field Service Engineer to support the installation, commissioning, servicing, and maintenance of its IoT-based solutions at customer sites. This role involves regular field visits, hands-on technical work, and basic interaction with customers to ensure smooth deployment and reliable system performance.
Key Responsibilities
• Install, commission, and test IoT hardware, sensors, gateways, and related peripherals at customer locations
• Perform preventive maintenance, troubleshooting, and corrective servicing of deployed IoT systems
• Diagnose hardware, connectivity, power, and basic software-related issues on-site
• Configure devices, SIMs, and basic network parameters as per installation guidelines
• Ensure proper cabling, mounting, and electrical connections following safety standards
• Update installation reports, service logs, and checklists using computer/mobile-based tools
• Coordinate with the central technical/support team for issue resolution and escalations
• Educate customers on basic system usage and report operational feedback
• Ensure timely completion of assigned site visits across the assigned city
Candidate Profile & Qualifications
Education: Diploma / ITI (Electrician / Electronics / Instrumentation / Computer Hardware / Networking or equivalent)
Experience: 2- 8 Years
• Prior field installation or service experience in electronics, telecom, CCTV, BMS, fire alarm, or IoT systems will be an advantage
Technical & Skill Requirements
• Basic understanding of electronics, sensors, power supplies, and field wiring
• Familiarity with tools such as multimeter, drill machine, crimping tools, etc.
• Basic knowledge of networking concepts (GSM, Wi-Fi, Ethernet) preferred
• Computer literate: comfortable using laptops/smartphones for configuration, data entry, and reporting
• Ability to follow SOPs, wiring diagrams, and installation manuals
Other Requirements
• Willingness to travel extensively within the city
• Ability to work independently at customer sites
• Good communication skills and customer-facing attitude
• Physically fit for field work (climbing, mounting, site movement)