Service advisor

Job Summary:

We are looking for a knowledgeable and customer-focused Car Service Advisor to join our team. The Service Advisor acts as the liaison between customers and the service department, ensuring an exceptional service experience while maximizing service department productivity.

Key Responsibilities:

• Greet customers and listen to their concerns regarding their vehicle.

• Accurately record issues and symptoms, and create service orders.

• Explain repair and maintenance needs to customers in a clear and professional manner.

• Provide estimates for service and repair costs, and obtain customer approval.

• Schedule service appointments and manage workflow between technicians and customers.

• Monitor the status of vehicle repairs and keep customers informed of progress.

• Coordinate with parts department to ensure timely availability of parts.

• Upsell recommended maintenance services to improve vehicle longevity and performance.

• Handle customer complaints professionally and work towards resolution.

• Ensure vehicles are returned to customers clean and in a timely manner.

• Maintain accurate records of service transactions, customer interactions, and follow-ups.

• Meet performance targets including service revenue, customer satisfaction, and turnaround time.

• It is a Full Time Technician job for candidates with 1 - 5 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., Kbd Tax Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 2 Service advisor at Kbd Tax Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.