Service Advisor

Key Responsibilities:

Customer Interaction & Reception:

Greet customers and understand their vehicle concerns.

Record complaints accurately and professionally.

Job Card Preparation:

Open job cards with detailed service requests.

Recommend necessary repairs and scheduled maintenance.

Technical Coordination:

Liaise between customer and workshop technicians.

Ensure correct diagnosis and timely repair.

Cost Estimation & Approvals:

Share service/repair estimates with customers.

Take approvals for extra jobs or part replacements.

Quality Control & Test Drive:

Conduct pre-delivery inspection or test drive.

Ensure vehicle is cleaned and quality-checked before handover.

Customer Updates:

Keep customers informed during the service process.

Communicate delays or changes in expected delivery time.

Vehicle Delivery & Feedback:

Explain work done and billing at the time of delivery.

Take feedback and ensure customer satisfaction.

Follow-up:

Post-service follow-up calls to ensure no issues.

Promote repeat business and service reminders.

• It is a Full Time Technician job for candidates with 3 - 6 years of experience.

More about this Service Advisor job

1. What is the eligibility criteria to apply for this Service Advisor job?
   Ans: The candidate should be Diploma and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Service Advisor job?
   Ans: This Service Advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service Advisor job?
   Ans: No, there is no fee applicable for applying this Service Advisor job and during the employment with the company, i.e., JUBILANT MOTOR WORKS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service Advisor role?
   Ans: There is an immediate opening of 3 Service Advisor at JUBILANT MOTOR WORKS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Technician job.
8. What are the timings of this Service Advisor job?
   Ans: This Service Advisor job has Day Shift.