Technician

Purpose of the role:

The primary purpose of this role is to ensure seamless broadband installation and fault repair services for our customers. The candidate will be responsible for performing fieldwork, which includes traveling to customer locations to rectify network faults and complete installations. This involves working from the customer switch box to the end connection at the customer’s premises, ensuring high-quality service and customer satisfaction.

Role & Responsibilities:

·         Assume overall responsibility for ensuring 99.99% Customer Uptime

·         Ensure that the switches in the network are maintained as per norms

·         Ensure support for timely connectivity for all the cross functional teams

·         Maintain the network database and submit the required report to the reporting manager on regular intervals

·         Attend customer complaints on field and give quality resolution within the TAT

·         Provide timely resolution of technical complaints through analysis/ trouble shooting

·         Monitor NMS through relevant application and take appropriate action based on the events

·         Analyze repeat complaints and ensure implementation of corrective measures through escalations if required

·         100% compliance on safety and cardinal rules

·         Responsible for process adherence

·         Provide structured feedback to management to provide permanent solutions to improve service

Must have:

·         Should have min 0-3 year relevant experience in Field Network Engineer role (Broadband)

·         Experience in Fiber Splicing, Crimping, internal wiring.

·         Skill Set Basic Understanding of networking / willing to work on field - Responsibility Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable - pulling (On Field Job)

·         6 days working and 1 Week Off will be provided on a weekday

·         Immediate joiners or Maximum 10 days' notice period are preferred

• It is a Full Time Technician job for candidates with 6 months - 4 years of experience.

More about this Technician job

1. What is the eligibility criteria to apply for this Technician job?
   Ans: The candidate should be Diploma and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Technician job?
   Ans: This Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technician job?
   Ans: No, there is no fee applicable for applying this Technician job and during the employment with the company, i.e., AIMPLUS CONSULTING SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technician role?
   Ans: There is an immediate opening of 20 Technician at AIMPLUS CONSULTING SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Technician job?
   Ans: This Technician job has Day Shift.