Company: HELLO IT WORLD
Job Title: IT Service Executive (Field Support)
Location: Bangalore
Job Type: Full-Time
Experience: 0–2 Years
Salary: ₹15,000 – ₹30,000 per month
Job Summary:
We are looking for a motivated and customer-focused IT Service Executive to provide on-site technical support to clients across Bangalore. This is a field-based role requiring travel to customer locations for installation, troubleshooting, and maintenance of IT equipment and systems.
Key Responsibilities:
Provide on-site technical support and service to customers.
Install, configure, and troubleshoot desktops, laptops, printers, routers, CCTV, and networking devices.
Diagnose hardware and software issues and resolve them efficiently.
Perform preventive maintenance and system upgrades.
Coordinate with internal technical teams for issue escalation.
Maintain service reports and update job status regularly.
Ensure customer satisfaction through timely resolution.
Mandatory Requirements:
Field work is mandatory.
Must own a two-wheeler with valid driving license.
Willingness to travel across Bangalore for service calls.
Basic knowledge of computer hardware and networking.
Good communication and problem-solving skills.
Eligibility Criteria:
0–2 years of experience in IT support / field service.
Freshers with relevant technical knowledge can apply.
Diploma / ITI / Any Graduate (preferably in IT, Electronics, or related field).
Skills Required:
Basic networking knowledge (LAN/WAN).
Hardware troubleshooting.
Software installation and configuration.
Customer handling skills.
Time management and reporting skills.
Benefits:
Competitive salary (₹15,000 – ₹30,000 based on experience).
Fuel allowance.
Career growth opportunities.
Hands-on field experience.
Connect to: 6362311051, or Share your Resume to info@helloitworld.com