Maintenance Technician

Location: Bengaluru (Travel across all Mumbai Pav Co. outlets)
Department: Projects & Operations
Reports To: Projects Head / Operations Head

About Mumbai Pav Co.

Mumbai Pav Co. is one of Bangalore's fastest-growing QSR brands, serving authentic Mumbai street food across multiple outlets. As we continue to expand, we're looking for a proactive and hands-on Maintenance Technician to ensure our outlets remain safe, fully functional, and operational at all times.

Role Overview

The Maintenance Manager will be responsible for the end-to-end maintenance of all Mumbai Pav Co. outlets, the central kitchen, warehouse, and future locations. This is a highly hands-on role where the individual is expected to independently resolve routine maintenance issues while coordinating external vendors for specialized repairs and larger civil works.

The ideal candidate should have strong technical knowledge, excellent problem-solving abilities, and a high sense of ownership to minimize downtime and ensure uninterrupted business operations.

Key Responsibilities

Outlet Maintenance

• Ensure all outlets, kitchens, warehouses, and support facilities are well-maintained and operational.

• Conduct routine maintenance visits across all locations.

• Respond promptly to maintenance requests and prioritize issues based on operational impact.

• Take complete ownership of issue resolution from identification to closure.

Electrical, Plumbing & General Maintenance

• Independently troubleshoot and resolve routine electrical, plumbing, carpentry, painting, masonry, and civil maintenance issues.

• Perform first-level repairs wherever feasible.

• Identify safety hazards and rectify them immediately.

• Ensure maintenance work complies with safety and operational standards.

Kitchen Equipment Maintenance

• Conduct first-level diagnosis and repairs for kitchen equipment.

• Coordinate servicing and repairs for refrigerators, freezers, grills, fryers, exhaust systems, water purifiers, air conditioners, mixers, grinders, and other food-service equipment.

• Decide whether equipment can be repaired internally, requires vendor intervention, or needs replacement.

• Maintain service records, warranty details, AMC schedules, and equipment history.

Vendor Management

• Build and maintain a reliable network of electricians, plumbers, refrigeration technicians, civil contractors, fabricators, and other service providers.

• Obtain quotations and approvals for repairs.

• Negotiate competitive pricing while maintaining quality standards.

• Supervise vendors and ensure timely completion of work.

• Verify workmanship before approving invoices and payments.

Preventive Maintenance

• Develop and implement an outlet-wise preventive maintenance calendar.

• Conduct periodic inspections of electrical systems, plumbing, drainage, refrigeration, exhaust systems, gas connections, and civil infrastructure.

• Identify potential issues before they result in operational disruptions.

• Ensure preventive maintenance schedules are completed on time.

Documentation & Reporting

• Maintain a centralized maintenance tracker for all complaints and preventive maintenance activities.

• Record maintenance history, repair costs, vendor details, quotations, invoices, and warranties.

• Submit weekly reports highlighting completed work, pending issues, recurring breakdowns, and planned maintenance activities.

• Analyze recurring issues and recommend long-term solutions.

New Outlet Support

• Support outlet expansion projects during fit-out and pre-opening stages.

• Coordinate installation and commissioning of equipment.

• Inspect electrical, plumbing, civil, and utility work before outlet handover.

• Prepare and close snag lists before store launch.

Emergency Support

• Be available to handle critical maintenance emergencies outside regular working hours whenever operationally required.

• Implement temporary solutions to minimize outlet downtime until permanent repairs are completed.

Qualifications & Experience

• ITI, Diploma, or Polytechnic in Electrical, Mechanical, Civil, Refrigeration, or a related technical field.

• 4–6 years of maintenance or facilities management experience, preferably in QSR, restaurants, hospitality, retail, or cloud kitchens.

• Strong hands-on knowledge of electrical, plumbing, civil, carpentry, and general maintenance.

• Experience managing kitchen equipment maintenance and external service vendors.

• Comfortable traveling frequently across multiple locations in Bengaluru.

• Basic knowledge of Google Sheets, WhatsApp, and maintenance tracking tools.

• Two-wheeler with a valid driving licence is preferred.

Key Skills

• Maintenance Planning

• Preventive Maintenance

• Electrical & Plumbing Repairs

• Kitchen Equipment Maintenance

• Vendor Management

• Facilities Management

• Cost Control

• Troubleshooting & Problem Solving

• Documentation & Reporting

• Stakeholder Coordination

What We're Looking For

• Hands-on professional who enjoys solving problems on the ground.

• Strong ownership and accountability.

• Ability to work independently with minimal supervision.

• Calm under pressure and responsive during emergencies.

• Strong organizational and communication skills.

• High standards of safety, quality, and operational excellence.

Why Join Mumbai Pav Co.?

• Be part of one of Bangalore's fastest-growing QSR brands.

• Work directly with leadership and play a key role in scaling operations.

• High ownership, fast learning, and excellent career growth opportunities.

• Dynamic work environment where your contributions have a visible impact every day.

• It is a Full Time Technician job for candidates with 2 - 4 years of experience.