Position Overview
Job Title: Supply Chain Manager – IT Hardware
Location: New Delhi / Delhi-NCR
Employment Type: Full-Time
Department: Procurement & Supply Chain
Experience Required: 2-6 Years
Role Summary
We are seeking an experienced Supply Chain Manager with specialized expertise in IT hardware procurement. In this role, you will lead the end-to-end supply chain for laptop parts, printer components, and IT peripherals. You will be responsible for sourcing high-quality components, managing vendor relationships, and ensuring a steady flow of inventory to support our technical service teams and client requirements.
Key Responsibilities
IT Component Sourcing: Identify, evaluate, and source genuine laptop parts (screens, motherboards, batteries, RAM, storage) and printer components (toners, fusers, rollers, logic boards) from reliable domestic and international distributors.
Strategic Procurement: Negotiate pricing, credit terms, and service level agreements (SLAs) with hardware vendors to maximize cost savings and ensure part authenticity.
Inventory & Stock Management: Maintain accurate stock levels of high-demand spare parts to ensure minimal downtime for client repairs while preventing overstocking.
Vendor & RMA Management: Manage the Return Merchandise Authorization (RMA) process for defective parts and evaluate vendor performance based on lead times and component quality.
Logistics Coordination: Oversee the rapid dispatch and delivery of parts to IT support engineers and customer locations across service regions.
Required Qualifications & Skills
Education: 12th pass
Experience: 2 to 6 years of supply chain experience, with a strict requirement for hands-on experience in laptop and printer parts procurement.
Domain Knowledge: Deep understanding of major IT hardware brands (HP, Dell, Lenovo, Canon, Epson, etc.) and their specific component lifecycles.
Technical Skills: Proficiency in Inventory Management Software, ERP systems, and MS Excel for tracking part numbers and stock levels.
What We Offer
Competitive Salary: Industry-standard compensation package based on experience.
Growth Opportunity: Key leadership role within a rapidly growing IT support ecosystem.