Role of picker and packer
Responsibilities:
Read pick lists / handheld scanner instructions
Locate items in warehouse racks or shelves
Pick correct quantity and ensure accuracy
Check product condition (no damage/expiry)
Send items to packing area
Loader (Loading/Unloading Staff)
Responsibilities:
Load packages into trucks or containers
Unload incoming shipments
Arrange goods safely to prevent damage
Use equipment (trolleys, forklifts if trained)
Follow safety procedures
Operation
Responsibilities:
Monitor picking, packing, and dispatch processes
Track inventory and update systems
Coordinate with transport, suppliers, and customers
Solve delays/issues in operations
Ensure targets (time, accuracy) are met