Operations Team Member

Operations Team Member-SUPPORT SERVICES-Operations 360 Business Analyst Lead for Core Nx (Loan Management System for Retail Loans) Co-ordinate and collaborate with business to understand the requirement Provide system solutions for business requirement Identify opportunity for new system solutions Analyse & understand the requirement in detail and conduct impact analysis Ensure detailed documentation of Requirement Specification is completed and change management process is followed Provide detailed understanding to IT team, Technical team and Testing team Coordinate with IT for User Story review and sign off and provide/add inputs to ensure impact analysis is covered. Coordinate with Tech team lead & Test team lead to review FSD and provide inputs Coordinate with test team lead and review all test scenarios Responsible of change request tracking and monitoring with project management tools like Gantt chart To share dashboard and MIS of all change request with expected v/s actual delivery timelines Thorough analysis of system issues faced post implementation and provide resolution Coordinating with different teams to understand and resolve the issues Coordinate with business teams post implementation for process roll outs and control management Map expected v/s actual benefit of changes post implementation Skills Required: Good knowledge on Retail Loans (Personal, Home, Tractor, Consumer Durables, and Construction Vehicle Loans etc.) Knowledge of emerging Industry practices on above mentioned areas Ability to implement and execute structured change management process Strong planning and organizing skills Strong attention to details and problem solving abilities Strong verbal and written communication skills Highly motivated and action-oriented Knowledge of SQL Should be good in Ms Office and PPTs