We are looking for an experienced and result-oriented Operations Manager to oversee and manage all operational activities for Skylark Express (Delhi) Pvt. Ltd. at our Bangalore (Hoskote) location. The role involves complete responsibility for end-to-end logistics and operations in Bangalore, ensuring smooth, efficient, and cost-effective functioning in line with company standards.
Manage and oversee all operational activities in Bangalore, including transportation, deliveries, and daily logistics operations.
Ensure timely and accurate pickup and delivery of consignments as per customer and company requirements.
Supervise drivers, supervisors, loaders, ground staff and help them as per the business requirment.
Monitor vehicle deployment, route planning, fuel usage, and vehicle maintenance to optimize costs and efficiency.
Coordinate with head office, clients, vendors, and transport partners for smooth operational execution.
Handle operational issues, delays, complaints, and escalations; provide timely resolutions.
Maintain and review operational MIS and reports.
Ensure proper documentation, billing coordination, challans, PODs, and record maintenance.
Support business growth by improving operational efficiency and service quality in the Bangalore region.
Strong knowledge of logistics, transportation, and courier operations
Excellent team management and coordination skills
Problem-solving and decision-making ability
Good communication and interpersonal skills
Ability to work under pressure and meet deadlines
Proficiency in MS Excel and basic operational reporting
Logistics / Operations background preferred
2–8 years of experience in logistics or transport operations
Prior experience handling operations will be an added advantage