ఎంఐఎస్ ఎగ్జిక్యూటివ్

Position: Customer Support Executive (CSE) – Government Liaison
Company: WeVOIS Labs Pvt. Ltd.

Key Responsibilities:

• Be stationed at government offices such as Nagar Nigam, Parishad, or Palika.

• Monitor data digitally through the company portal and provide relevant information as requested by government bodies.

• Address and resolve queries raised by government employees in a timely manner.

• Share accurate and timely reports with authorities and stakeholders.

• Receive complaints from government officials and immediately communicate them to field staff for resolution.

• Follow up on complaints until resolved and ensure feedback is given back to the authority.

• Act as a bridge between government bodies and the company’s head office for smooth communication.

• Coordinate with field teams to ensure compliance with government requirements.

• Maintain proper documentation of queries, complaints, and reports submitted.

Eligibility:

• Graduate in any discipline.

• Good communication and coordination skills (Hindi & English).

• Proficiency in MS Office/Excel and digital portals.

• Prior experience in government liaison, operations, or customer support (preferred).

• Responsible, punctual, and professional personality

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 6 months - 6+ years Experience.