
Core responsibilities
Sales and business development:
Identify new sales opportunities, generate leads, and promote logistics and shipping services to both new and existing customers.
Client management:
Act as the primary point of contact for clients, build strong relationships, and ensure customer satisfaction by understanding their needs and offering solutions.
Negotiation and quoting:
Prepare competitive quotes, negotiate shipping contracts, and finalize deals to meet sales goals and quotas.
Coordination:
Work with internal teams, including logistics, operations, and customer service, to arrange transportation, manage shipments, and resolve issues.
Logistics support:
Coordinate with internal teams and external partners (like carriers) to ensure timely delivery and handle any problems that arise during the shipping process.
Administrative tasks:
Process sales orders, maintain accurate customer records, and handle shipping documentation and invoicing.
Key skills and qualifications
Communication:
Strong verbal and written communication skills are essential for interacting with clients and internal teams.
Negotiation:
The ability to negotiate contracts and prices effectively is crucial for closing deals.
Sales aptitude:
Experience in sales, particularly in the logistics or transportation industry, is often required.
Customer service:
A commitment to resolving customer issues and ensuring their satisfaction is a core part of the role.
Organizational skills:
The ability to manage a high volume of calls, multitask, and stay organized is necessary to handle all aspects of the job.
Industry knowledge:
Familiarity with industry trends, regulations, and different types of logistics services (like air freight, LTL, and warehousing) is beneficial.