Hub Lead

We required Hub- Lead at Kudlu

The Team Leader will manage and oversee last-mile food delivery operations, ensuring timely deliveries, high rider productivity, and smooth hub-level execution. This role requires strong people management, real-time problem-solving, and target-driven performance.

Locations: Across Bangalore

• Supervise and manage delivery partners/riders at the hub

• Monitor attendance, shift allocation, and roster planning

• Motivate the team to achieve daily and weekly targets

• Conduct regular briefings and performance feedback sessions

• Ensure timely order pickups and deliveries

• Manage order allocation and reduce delivery delays

• Handle real-time operational issues (late orders, cancellations, customer complaints)

• Physically fit & strong personality

• Prior experience in logistics.

• Immediate joiners required

• Local candidates from Bangalore preferred

Rider Engagement & Retention

• Maintain strong communication with riders

• Address concerns related to payouts, routes, or workload

• Ensure discipline and adherence to company policies

• Support hiring and onboarding of new riders

Compliance & Discipline

• Ensure riders follow safety guidelines and company SOPs

• Maintain hub discipline and operational standards

• Take corrective actions for misconduct or underperformance

Reporting & Coordination

• Share daily reports on performance and issues

• Coordinate with central/control tower team for escalations

• Maintain data accuracy for attendance, payouts, and deliveries

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 2 - 5 years of experience.