Job Title: Dispatch executive
Company: Halomax Lighting Solutions Pvt Ltd
📍 Job Location: Ghitorni Factory, New Delhi
💰 Salary: ₹20,000 – ₹30,000 per month
About Us
Halomax Lighting Solutions Pvt Ltd is a lighting solutions company dealing in LED downlighters, profile lights, cove lights, track lights, decorative lights & outdoor lights.
🌐 Halomax Lighting Solutions Pvt Ltd
Job Role Overview
We are looking for a highly organized, strict, and proactive Dispatch Manager from an operations background, who can efficiently handle factory dispatch planning, coordination, quality control, and communication with the sales team and clients.
The candidate should work strictly as per company systems, SOPs, and processes, and ensure smooth dispatch operations with zero confusion, delay, or communication gaps.
Key Responsibilities
Dispatch Planning & Coordination
Preparing the complete weekly dispatch plan for the factory
Updating dispatch plans regularly on salesperson WhatsApp groups
Proactively informing salespeople about any delivery delays or schedule changes via:
Call
Production & Dispatch Monitoring
Ensuring production targets and dispatch timelines are properly met
Strictly coordinating with the factory team to avoid pending dispatches
Ensuring salespeople do not face complaints regarding delayed deliveries
Quality Control Before Dispatch
Conducting strict dispatch verification before material leaves the factory
Coordinating with assistants for:
Material checking
Quantity verification
Quality inspection
Ensuring:
No wrong material dispatch
No damaged material dispatch
100% proper quality control
Receiving Management
Calling sites before dispatch to ensure:
Receiving person is available
Material can be accepted and checked properly
Ensuring every dispatch has:
Signed receiving copy
Receiver’s phone number on invoice
Maintaining complete receiving records in:
Google Sheets
Physical files
Sales Team Coordination
Sending daily updates of ready material available at factory to sales team
Giving proactive dispatch updates before salespeople ask for them
Ensuring salespeople never receive angry calls from clients regarding dispatch status
Outstation Dispatch Coordination
Coordinating with courier and transport agencies
Checking:
Delivery availability
Freight charges
Transit time
Keeping strong communication between:
Courier agency
Salesperson
Client/site
Taking timely follow-ups till material is successfully delivered
Skills & Personality Required
Strong planning & organizing skills
Operations background preferred
Extremely proactive and disciplined
Strong follow-up and coordination skills
Good communication skills (calls + WhatsApp coordination)
Strict towards timelines and process compliance
Responsible and accountability-driven mindset
What We Expect
We expect the Dispatch Manager to maintain complete control over dispatch operations and ensure:
Proper planning
Timely updates
Smooth coordination
Error-free dispatches
Complete receiving documentation
Zero communication gaps