Plan, assign, and dispatch drivers for local, regional, and OTR loads
Coordinate with U.S. brokers, shippers, and receivers
Negotiate load rates and confirm load details
Track trucks using GPS and ELD systems
Ensure compliance with DOT, HOS, and company safety policies
Monitor driver performance and resolve issues in real time
Handle detention, TONU, breakdowns, and route delays
Maintain accurate load records, rate confirmations, and paperwork
Update customers with shipment status
Maximize truck profitability and minimize empty miles