Job Description: Waiter / Steward
Company: La Mansion
Position: Waiter / Steward
Department: Food & Beverage (F&B)
Employment Type: Full-Time
Job Summary
La Mansion is looking for enthusiastic, customer-focused, and professional Waiters/Stewards to join our Food & Beverage team. The ideal candidate will provide excellent dining service, ensure guest satisfaction, and maintain high standards of hospitality, cleanliness, and professionalism.
Key Responsibilities
Welcome guests warmly and escort them to their tables when required.
Present menus and explain food and beverage offerings.
Take customer orders accurately and communicate them to the kitchen and bar.
Serve food and beverages promptly and professionally.
Ensure guests receive exceptional service throughout their dining experience.
Respond to guest requests, questions, and concerns courteously.
Set up and clear tables before and after service.
Maintain cleanliness and hygiene of the dining area, service stations, and equipment.
Assist in table arrangements and restaurant opening/closing duties.
Follow food safety, hygiene, and sanitation standards.
Coordinate effectively with kitchen and team members for smooth service.
Handle bills and payments accurately, when assigned.
Follow company policies and maintain a professional appearance at all times.
Requirements
High school diploma or equivalent preferred.
Previous experience in a restaurant, café, hotel, or hospitality industry is an advantage.
Freshers with a positive attitude and willingness to learn are welcome to apply.
Good communication and interpersonal skills.
Customer-oriented with a friendly and professional attitude.
Ability to work in a fast-paced environment.
Basic knowledge of food and beverage service.
Ability to stand for extended periods and carry trays safely.
Flexible to work weekends, holidays, and rotational shifts.
Preferred Skills
Excellent customer service and hospitality.
Strong teamwork and collaboration.
Time management and multitasking abilities.
Problem-solving and attention to detail.
Basic English and Hindi communication skills.
Benefits
Competitive salary.
Service incentives (as applicable).
Staff meals during duty.
Uniform provided.
Training and career growth opportunities.
Supportive and professional work environment.
Working Hours
Rotational shifts, including weekends and public holidays.
One weekly off as per company policy.
Join La Mansion
If you are passionate about hospitality, enjoy interacting with people, and are committed to delivering exceptional guest experiences, we invite you to become a part of the La Mansion team.
If you'd like, I can also tailor this for luxury fine dining, casual dining, or hotel restaurant service, depending on the type of La Mansion establishment.