Lohri is looking for a courteous, well-groomed, and customer-focused Steward/Waiter to provide an exceptional fine dining experience. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to deliver attentive and personalized service while maintaining the restaurant's high standards.
Key Responsibilities:
Welcome and seat guests in a warm and professional manner.
Present menus, explain dishes, and recommend food and beverage pairings.
Take accurate food and beverage orders and communicate them to the kitchen promptly.
Serve food and beverages following fine dining service standards.
Ensure guest satisfaction by responding promptly to requests and resolving concerns professionally.
Maintain cleanliness and proper table setup before, during, and after service.
Coordinate with the kitchen and bar teams to ensure timely service.
Handle billing and payment transactions accurately.
Follow hygiene, food safety, and sanitation standards at all times.
Requirements:
High school diploma or equivalent.
Previous experience in a restaurant is preferred.
Good communication and interpersonal skills.
Basic knowledge of food, beverages, and restaurant service etiquette.
Ability to work efficiently in a fast-paced environment.
Willingness to work flexible shifts, weekends, and holidays.
Team-oriented with a strong customer service mindset.
Preferred Skills:
Knowledge of Punjabi cuisine and hospitality.
Ability to handle guest complaints professionally and courteously.
Benefits:
Competitive salary and service incentives.
Staff meals and uniforms.
Career growth and training opportunities.
Positive and professional work environment.