Shift manager

We are looking for a Shift Manager to join our team at UpSouth (Astor Foods LLP). The Shift Manager will be responsible for managing the day-to-day operations of the restaurant during their assigned shift, ensuring smooth service, team coordination, guest satisfaction, and adherence to company standards.

The position offers an in-hand salary of ₹15,000 – ₹25,000, along with a friendly and growth-oriented work environment.

Key Responsibilities

• Manage and supervise the restaurant team during the assigned shift.

• Ensure smooth and efficient restaurant operations throughout the shift.

• Allocate duties to team members and monitor their performance.

• Ensure excellent guest service and resolve guest queries or complaints professionally.

• Monitor order taking, food preparation, and service to ensure timely delivery.

• Coordinate effectively with the kitchen and service teams.

• Ensure proper cleanliness, hygiene, and housekeeping standards are maintained.

• Monitor table setup, clearing, and overall dining area presentation.

• Handle POS billing, cash transactions, and basic shift closing procedures.

• Monitor stock availability and report shortages or operational requirements to the Restaurant Manager.

• Ensure compliance with company policies, food safety standards, and operational SOPs.

• Conduct shift briefings and communicate important updates to the team.

• Support the Restaurant Manager in achieving sales, service, and operational targets.

• Handle operational issues during the shift and escalate major concerns to the Restaurant Manager.

• Ensure proper opening and closing of the restaurant as per assigned responsibilities.

Job Requirements

• Minimum Qualification: Below 10th

• Experience: 6 months – 1 year in restaurant/hospitality/service operations.

• Good communication and interpersonal skills.

• Basic knowledge of food and beverages.

• Customer-friendly and service-oriented attitude.

• Ability to lead and coordinate a team.

• Basic knowledge of POS billing and cash handling will be an advantage.

• Ability to work in a fast-paced restaurant environment.

• Willingness to work in rotational shifts, weekends, and holidays as required.

• Responsible, punctual, and disciplined with a positive attitude.

• It is a Full Time వెయిటర్ / స్టీవార్డ్ job for candidates with 6 months - 2 years of experience.