Team Leader – Loan Process | Job Description
Position: Team Leader – Loan Process
Salary: ₹25,000 – ₹40,000 + Incentives
Experience: 1–2 Years in Telesales / Loan Process / Banking / NBFC
Responsibilities:
Manage and motivate the telesales team to achieve monthly targets.
Monitor daily calling, leads, conversions, and team performance.
Provide coaching and support to team members for better sales conversion.
Handle customer escalations and ensure proper follow-up.
Prepare daily/weekly performance reports and maintain sales discipline.
Ensure compliance with company processes and loan-sales guidelines.
Skills Required: Good communication, team handling, sales knowledge, target-oriented approach, and strong leadership skills.