A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
17,500 - 18,500 /నెల
Victa Earlyjobs Technologies Private Limited
సెక్టర్ 127 నోయిడా, నోయిడా
టెలిసెల్స్ / టెలిమార్కెటింగ్ లో 6 - 12 నెలలు అనుభవం
फुल टाइम
Handle inbound customer calls professionally and resolve queries related to banking products and services.
Provide accurate information about account details, transactions, and service requests.
Identify customer needs and recommend suitable banking products through cross-selling.
Promote products such as credit cards, loans, insurance, and savings schemes during calls.
Maintain a high level of customer satisfaction by delivering prompt and courteous service.
Achieve daily and monthly sales targets for cross-selling and upselling activities.
Ensure compliance with company policies, banking regulations, and quality standards.
Update customer records and interaction details accurately in the CRM system.
Handle customer complaints effectively and escalate complex issues when required.
Continuously improve product knowledge, communication skills, and sales techniques.
