టెలిసేల్స్

Key Responsibilities

• Make outbound calls to prospective customers using assigned lead databases or cold lead lists.

• Introduce the company's products or services and explain their benefits.

• Identify customer requirements and recommend suitable solutions.

• Generate qualified leads, appointments, or direct sales as per business requirements.

• Handle customer objections professionally and persuade prospects to consider the offering.

• Maintain accurate records of calls, customer interactions, and follow-up activities in the CRM or sales system.

• Follow up with interested prospects to close sales opportunities.

• Achieve daily, weekly, and monthly calling and sales targets.

• Ensure compliance with company policies and applicable telemarketing regulations.

• Collaborate with the sales team to improve conversion rates and customer experience.

Required Skills & Qualifications

• High school diploma or bachelor's degree (preferred).

• 0–3 years of experience in telesales, telemarketing, or customer service.

• Excellent verbal communication and persuasive selling skills.

• Strong negotiation and objection-handling abilities.

• Comfortable making high-volume outbound calls.

• Basic computer knowledge and familiarity with CRM software is an advantage.

• Self-motivated, target-driven, and able to work under pressure.

• Fluency in English and local language(s) is preferred.

Key Performance Indicators (KPIs)

• Number of outbound calls made per day.

• Lead conversion rate.

• Sales revenue generated.

• Appointments or qualified leads booked.

• Follow-up completion rate.

• Customer satisfaction (where applicable).

Preferred Candidate Profile

• Positive attitude and strong interpersonal skills.

• Excellent listening and communication abilities.

• Ability to work independently and as part of a team.

• Goal-oriented with a passion for sales.

Working Hours

• Full-time

• Monday to Saturday (or as per company policy)

Compensation

• Fixed salary plus attractive performance-based incentives.

• Additional rewards for achieving monthly sales targets.

• It is a Both టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.