Telesales

Key Responsibilities

Lead Generation

Identify and approach potential customers for loan products.

Generate leads through field visits, referrals, and tele-calling.

Loan Sales

Sell loan products such as:

Personal Loan

Explain loan features, ROI (Rate of Interest), tenure, and EMI structure.

Customer Assessment

Check customer TransUnion CIBIL score and credit history.

Verify customer eligibility for secured and unsecured loans.

KYC Verification

Collect and verify customer documents through:

E-KYC

C-KYC

Manual KYC

Loan Application Processing

Assist customers in filling loan applications.

Coordinate with internal teams for loan approval and disbursement.

Customer Relationship Management

Maintain relationships with existing customers.

Cross-sell financial products.

Compliance

Ensure sales follow guidelines issued by Reserve Bank of India.

Required Skills / Knowledge

Basic knowledge of NBFC operations

Understanding of loan products

Knowledge of CIBIL score and credit evaluation

Understanding of ROI (Rate of Interest)

Basic knowledge of KYC processes

Good communication and negotiation skills

Ability to achieve sales targets

Educational Qualification

Graduate / Undergraduate in any stream (Finance, Commerce preferred)

Experience

0–3 years experience in loan sales, banking, or NBFC sales

Key Performance Indicators (KPI)

Monthly loan disbursement targets

Number of new customers acquired

Lead conversion ratio

Customer satisfaction

If you want, I can also give you:

10 NBFC Sales Interview Questions with Answers

Very short notes to remember all NBFC terms

Difference between Sales, Collection, and Recovery roles (very commonly asked in interviews).

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.