Key Responsibilities
• Make outbound calls to prospective and existing customers to promote telecom products and services.
• Explain product features, plans, pricing, offers, and benefits clearly and professionally.
• Generate leads and convert them into successful sales.
• Achieve daily, weekly, and monthly sales and call targets.
• Handle customer inquiries and provide accurate product information.
• Follow up with interested customers to maximize conversion opportunities.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Address customer concerns and escalate complex issues to the appropriate department.
• Build and maintain positive customer relationships to enhance customer satisfaction. • Stay updated on current telecom products, promotional campaigns, and market trends.
• Ensure compliance with company policies and quality standards during customer interactions. Required Qualifications
• Graduate or Undergraduate (Minimum 12th Pass may be considered based on experience).
• 0–3 years of experience in telecalling, telesales, or customer service (telecom experience preferred).
• Freshers with strong communication skills are welcome to apply. Required Skills
• Excellent verbal communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Customer-oriented mindset with persuasive communication skills.
• Basic computer knowledge and familiarity with CRM systems.
• Ability to work under pressure and meet sales targets.
• Good listening and problem-solving skills.
• Proficiency in Hindi and English (additional regional language is an advanta