Sales Target Achievement: Meeting or exceeding daily/monthly sales quotas and call volume targets
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Customer Engagement: Building rapport quickly over the phone, identifying needs, and delivering tailored sales pitches.
Objection Handling: Addressing customer hesitations, complaints, or questions with patience to convert leads into sales.
CRM Management: Updating and maintaining accurate customer information, interaction records, and purchase orders in company databases.
Product Knowledge: Maintaining in-depth knowledge of offerings to effectively explain features and benefits.
Manju Shishodia
HR