Job Summary
We are looking for an energetic and target-oriented Telesales Executive to join our sales team. The candidate will be responsible for connecting with prospective customers over the phone, understanding their financial requirements, explaining suitable loan products, and converting leads into successful applications.
Key Responsibilities
Make outbound calls to prospective and existing customers from the provided database.
Explain Personal Loan, Overdraft (OD), and other financial products to customers.
Understand customer requirements and provide appropriate product information.
Generate and qualify leads through telephonic conversations.
Follow up with interested customers and convert leads into applications.
Coordinate with the Credit, Verification, Screening and Disbursal teams for smooth processing.
Maintain accurate records of calls, leads, follow-ups and application status.
Achieve daily, weekly and monthly sales/conversion targets.
Handle customer queries and provide timely information regarding loan processes.
Maintain professional communication and good customer relationships.
Follow company policies, sales processes and compliance requirements.