Telesales Executive

Job Title: Telecaller – Personal Loan & Overdraft Sales

Job Summary:

Personal Loans & Overdrafts is a front-end sales and customer service professional who contacts potential or existing bank customers to offer unsecured lending products. Their primary goal is to pitch the benefits of a lump-sum personal loan or a flexible overdraft facility, pre-screen candidates, and convert leads into applications.

Key Responsibilities

• Outbound Calling: Make a high volume of daily outbound calls to prospective clients using an auto-dialer or assigned lead databases.

• Product Pitching: Explain the features, interest rates, benefits, and differences between a Personal Loan (lump sum) and an Overdraft (revolving limit). [1, 2, 3, 4]

• Lead Qualification: Screen interested prospects by verifying their employment status, income level, and credit history against standard eligibility criteria. [1, 2]

• Objection Handling: Confidently address customer queries, clear doubts, and handle rejections to convert hesitant leads. [1, 2, 3, 4]

• CRM Data Entry: Log call outcomes, update customer details, and schedule follow-up dates accurately in the CRM system.

Required Skills

• Strong communication and persuasion skills.

• Good knowledge of Personal Loan and Overdraft products.

• Ability to handle objections and close sales.

• Basic computer proficiency and CRM knowledge.

• Customer-focused approach.

• Strong follow-up and relationship-building skills.

Qualifications

• 12th Pass / Graduate in any discipline.

• Prior experience in telecalling, telesales, banking, NBFC, or loan sales preferred.

• Freshers with excellent communication skills may also apply.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 3 years of experience.