Telecalling Executive

Job Title: Telecaller

Location: A-100 sector 4 Noida
Employment Type: Full-time
Department: Fundraising

Job Summary

We are looking for a motivated and compassionate Telecaller to connect with potential donors, volunteers, and stakeholders. The role involves making outbound calls, sharing information about our initiatives, and encouraging support for our cause.

Key Responsibilities

• Make outbound calls to prospective donors, sponsors, and volunteers

• Clearly communicate the NGO’s mission, programs, and impact

• Encourage donations, event participation, and volunteer sign-ups

• Maintain and update call records in the database/CRM

• Handle inbound inquiries professionally and provide accurate information

• Follow call scripts while maintaining a natural and empathetic tone

• Build and maintain positive relationships with supporters

• Meet daily/weekly call and conversion targets

Required Skills & Qualifications

• Minimum [12th pass / Graduate]

• Prior experience in telecalling, customer service, or fundraising preferred

• Strong communication and interpersonal skills (Hindi & English required; additional languages a plus)

• Persuasive and empathetic personality

• Basic computer knowledge (MS Office, CRM tools)

• Ability to handle rejection and stay motivated

Preferred Attributes

• Passion for social causes and community work

• Positive attitude and resilience

• Good listening skills

• Team player with a proactive approach

Compensation

• Salary: [Insert range]

• Incentives based on performance (donations/targets achieved)

• Additional benefits: [if any]

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.