Position / Job Title: Telecaller (English)
Number of Openings: 2
Company Name: Finlex Capital Private Limited
Industry: Services (Banking Solutions)
Job Location: DLF, Jasola, Delhi
Salary / CTC: ₹20,000 – ₹25,000 per month
Experience Required: More than 2 years
Educational Qualification: Graduate
Gender Preference: Female Only
Age Criteria: 25 years and above
Job Responsibilities:
Make outbound calls to existing and prospective customers.
Explain banking products and services, including personal loans, business loans, home
loans, credit cards, and insurance.
Generate and qualify leads for the sales team.
Understand customer requirements and recommend suitable banking products.
Schedule appointments for Relationship Managers or Sales Executives.
Follow up with customers regarding document collection, loan applications, and
application status.
Maintain accurate customer records and update the CRM/database.
Achieve daily, weekly, and monthly calling and lead generation targets.
Handle customer queries professionally and provide accurate information.
Ensure compliance with banking policies, regulatory requirements, and data privacy
guidelines.
Coordinate with internal departments to ensure smooth processing of customer
applications.
Build and maintain positive customer relationships to enhance customer satisfaction.
Required Skills:
Excellent communication and interpersonal skills.
Basic knowledge of banking products and financial services.
Proficiency in MS Office and CRM software.
Strong convincing and negotiation skills.
Ability to work under targets and deadlines.
Good listening and problem-solving skills.
Working Days: 6 Days a Week
Working Hours: 10:00 AM to 6:00 PM
Weekly Off: Sunday
Interview Process: Personal Interview
Joining Timeline: Immediate
Notice Period Preference: Up to 30 Days
Benefits: PF, ESIC, Incentives, and other applicable benefits.
Additional Requirement: Candidates with proficiency in multiple languages will be preferred.