టెలికాలర్

About the Role

We are looking for energetic and customer-focused Telecallers to join F7 Healthcare Pvt ltd. You will be the first point of contact for our clients, responsible for handling inbound/outbound calls and supporting our sales and service goals.

Key Responsibilities

- Customer Outreach: Make outbound calls to prospective and existing customers to explain F7 Healthcare services/products

- Lead Generation: Identify potential customers, generate leads, and schedule appointments for the sales team

- Follow-ups: Conduct regular follow-up calls to convert leads and ensure customer satisfaction

- Query Resolution: Handle customer inquiries, resolve complaints, and provide accurate information about services

- Data Management: Maintain and update customer records in CRM with call details and feedback

- Reporting: Submit daily call reports and share customer insights with the team

Requirements

- Education: 12th pass/Graduate in any discipline

- Skills: Excellent verbal communication in English, Hindi, and Telugu..

- Qualities: Clear speech, active listening, patience, and persuasive skills

- Technical: Basic computer knowledge and familiarity with MS Excel/CRM tools

- Experience: Prior telecalling /customer service experience preferred but not mandatory

- Other: Ability to handle objections and work in a target-driven environment.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.