టెలి కాలింగ్

We are looking for a Telecalling Executive to handle payment collection calls, follow up with leads, and provide basic customer support. The ideal candidate should have good communication skills, a polite attitude, and the ability to maintain professional relationships with customers.

Key Responsibilities

• Make outbound calls to customers and leads for payment collection and follow-ups.

• Remind customers about pending payments and due dates.

• Maintain accurate records of calls, payment commitments, and customer interactions.

• Resolve basic customer queries and provide first-level support.

• Escalate complex issues to the appropriate department when required.

• Follow up with customers to ensure timely payment and issue resolution.

• Update customer information in the CRM or company database.

• Maintain a professional and courteous approach during all customer interactions.

• Meet daily call and follow-up targets.

Requirements

• Minimum qualification: 12th Pass / Graduate (preferred).

• Good verbal communication skills in Hindi and basic English.

• Basic computer knowledge (MS Office, Email).

• Basic knowledge of Tally Prime or any other accounting software (such as Busy, Marg ERP, Zoho Books, or similar ERP/accounting software) is preferred.

• Strong interpersonal and customer service skills.

• Ability to handle customer objections calmly and professionally.

• Prior experience in telecalling, payment collections, customer support, or accounts receivable is preferred but not mandatory.

Preferred Skills

• Good negotiation and persuasion skills.

• Ability to multitask and manage follow-ups.

• Positive attitude and willingness to learn.

• Basic understanding of payment collection processes.

Working Hours

• Full-time

• 6 days a week (as per company policy)

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 4 years of experience.