A Telesales Executive is responsible for generating sales over the phone by contacting potential or existing customers. The role involves promoting products or services, understanding customer needs, and closing sales deals.
Key Responsibilities:
Make outbound calls to potential customers
Explain products or services clearly and persuasively
Answer customer questions and handle objections
Maintain records of calls and customer details
Follow up on leads and previous customers
Achieve daily or monthly sales targets
Skills Required:
Good communication and speaking skills
Confidence and convincing ability
Basic computer knowledge
Patience and customer-handling skills