Client Relationship Associate

Client Relationship Associate (CRA)

About the Opportunity

Hiresium Technologies India LLP is currently supporting the recruitment requirement of

Smile India Trust for the position of Client Relationship Associate (CRA).

We are hiring female candidates for the Client Relationship Associate (CRA) profile. The role involves outbound telecalling, explaining NGO fundraising activities, communicating with potential donors, and encouraging donations to support the organization's initiatives.

Job Responsibilities:

● Make outbound calls to potential donors.

● Explain NGO activities, fundraising programs, and support initiatives.

● Encourage people to contribute donations.

● Handle donor queries professionally.

● Follow up with potential donors.

● Maintain daily calling records and reports.

● Client Relationship Management

● Calling & Follow-Up

● Candidate Coordination

● Data Handling & Documentation

● Supporting Social Impact Initiatives

Candidate Profile:

● Female candidates only.

● Age: 18 to below 30 years.

● Qualification: 12th Pass / Graduation Pursuing / Graduate.

● Freshers and experienced candidates can apply.

● Basic communication skills required.

● Must be comfortable with outbound telecalling.

● Should have a positive attitude and willingness to learn.

● Must be willing to work from the office in Sector 4, Noida

Required Skills

● Excellent communication skills

● Good Hindi communication

● Basic English communication

● Positive attitude and willingness to learn

● Ability to communicate professionally

Salary & Benefits

For Freshers:

● ₹15,100 fixed monthly salary

● ₹500 Attendance Bonus

● ESI Card / ESI Benefits

● Performance-Based Incentives

● Fixed salary and incentive are separate

Incentive Structure

Candidates can earn a monthly incentive of 25% of the donation amount, as per the

applicable incentive structure.

Working Schedule

● Working Days: 6 days a week

● Weekly Off: Sunday

● Working Hours: As per the company-defined role structure

● Joining Day: Monday

Interview & Selection Process

The selection process consists of two rounds:

Round 1 – HR Interview

Initial discussion to assess communication, suitability, and basic candidate requirements.

Round 2 – Operations Interview

Candidates who clear the HR round will proceed to the Operations round.

Candidates who successfully clear both rounds will be considered for joining, subject to completion of the required process and confirmation.

Joining Process

Selected candidates will be scheduled for the upcoming Monday joining, subject to:

● Successful completion of both interview rounds

Completion of the required joining formalities/process

● Final confirmation from the organization

Who Can Apply?

This opportunity is suitable for:

● Graduates

● Freshers

● Candidates with good Hindi communication

● Candidates with basic English communication skills

● Candidates looking for their first professional opportunity

Important Information

The fixed monthly salary will remain separate from the applicable performance-based

incentive.

The role requires candidates to work according to the company's defined working schedule and requirements.

How to Apply

Interested and eligible candidates can share their updated CV/resume with the recruitment team.

Recruitment Partner:

Hiresium Technologies India LLP

Email: recruitment.hiresium@gmail.com or info@hiresium.net

Contact: +91 9336324409 or 7007843158

Hiring Requirement

The current requirement is for 150+ positions. Hiresium Technologies India LLP is

coordinating the hiring process and connecting suitable candidates with Smile India Trust for the above-mentioned opportunity.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with Freshers.