Floorsy is a residential & commercial interior brand focused on delivering impeccable design experiences at surprisingly affordable prices. Based in Kolkata, the company provides end-to-end interior solutions. Floorsy operates as a brand of Decogrey Designs Private Limited, offering professional and reliable interior services.
Role Description: We are looking for an energetic Telesales Executive to join the FLOORSY sales team. The candidate will be responsible for contacting potential customers, understanding their interior-design requirements, promoting FLOORSY’s interior design and execution services, generating appointments, and converting leads into qualified sales opportunities.
Key Responsibilities
Make outbound calls to the leads received from the company
Cold Calling.
Understand customers' home interior requirements, property details, budget, location, and expected timeline.
Explain FLOORSY's interior design and execution services, packages, offers, and USPs clearly.
Generate and qualify leads based on customer requirements, budget, property status, and purchase intent.
Schedule site visits, design consultations, and client meetings for qualified leads.
Follow up regularly with interested and potential customers through calls and WhatsApp.
Maintain proper records of calls, lead status, follow-ups, appointments, and conversions in the CRM.
Coordinate with the BDE/Sales and Design teams to ensure smooth lead handover and follow-up.
Work towards achieving daily, weekly, and monthly calling and sales targets.
Required Skills
Excellent communication and convincing skills
Good Bengali, Hindi, and English communication preferred
Strong follow-up and relationship-building ability
Ability to handle customer objections confidently
Target-orientated and self-motivated
Basic knowledge of MS Excel / Google Sheets / CRM
Good telephone etiquette
Ability to work under sales pressure and meet deadlines