Telesales Executive
Powermax Fitness India Pvt. Ltd.
D. N. Nagar, Andheri West, Mumbai, Maharashtra.
Responsibilities:
· Calling existing and potential customers (Inbound/Outbound calls) to persuade them to purchase company products and services.
· Accurately recording details of customers’ purchase orders.
· Processing all customer purchases accordingly.
· Generating promising leads for the outside sales team to pursue.
· Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
· Developing and sustaining solid relationships with customers to encourage repeat business.
· Using sales scripts proffered by the company to drive sales and respond to customer rejections.
· Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
· Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Skills:
· Bachelor's degree
· Proven experience working as a telesales executive.
· Proficiency in all Microsoft Office applications.
· Strong negotiation and consultative sales skills.
· Excellent organizational and problem-solving skills.
· Effective communication & Customer Service skills.
Shift : Day shift (Full–time)