Technician

Job Title - Field Service Engineer

Qualification - Graduation – BSC IT or Diploma in IT Field

Travelling - Bike mandatory with Driving License

• Troubleshooting technical issues with respect to CCTV, IDS, FAS & ACS Products.

• Excellent knowledge of Intrusion Panel – RASS, SECURICO, UTOPIA & SMARTI.

• Diagnosing and repairing faults with Field Engineers

• Resolving network issues with multiple types of Routers – Credo, Maipu, Techroute

• Ensuring quality service provided on field to every client

• Maintaining Service standard up to the mark

• Maintaining uptime of entire system

• Maintaining Repeated calls at zero levels

• Ensuring the installation quality at a very good level

• Achieving Business Goals and Revenue targets.

• Monthly reconciliation of travel advances

• Monthly reconciliation of Service spares

• Managing internal and external stakeholder relations.

• Planning, evaluating, and optimizing operations to be efficient and cost-effective.

• Ensuring products and services comply with regulatory and quality standards.

• Ensuring company standards and procedures are followed.

• Dealing with escalated customer Concerns, incident reports, and legal actions at

• site if any

• Ready to relocate another location, Willing to travel other States / District.

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 1 - 6+ years Experience.