RO Water Filter Technician

Position: Service Technician (ST)

Reporting Structure: Reports to CSC (Customer Service Center) Manager

Job Responsibility:

Responsible for Installation/Servicing/Repairing Aquaguard Water Purifiers, Eureka Forbes Vacuum Cleaners and Air Purifiers at customer location.

Ensure to reach the customer location on time as per the requested date & time.

Follow the given repair SOP (standard operating procedure) for specific devices based on the guidelines and training given to him.

Budget achievement, SR (Service Request), IR (Installation Request), MS (Mandatory Service)

Attendance for a given month and min. productivity in a day

Ensure collection of IWIC (In warranty In contract) defective parts and brought back to CSC store for team inspection & audit.

Skills Required:

Must have a bike of his own

Having a smartphone is a must

Age should not be more than 35 years

Local language: Read, Write & Speak

English or Hindi: Read, Write & Speak

Must be humble, polite and courteous while interacting with the customers

Education & Experience Required:

0-1 years of experience in handling electronic product servicing as well as customer-facing field experience (Note: For Senior Technician - At least 1 Year experience as Water Purifier Technician)

ITI diploma or HSC (10+2) is required education qualification

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 0 - 1 years of experience.