Telecaller

• Make outbound calls to prospective customers to promote products/services

• Handle inbound calls and respond to customer inquiries

• Explain product features, benefits, and pricing clearly

• Generate leads and follow up on existing leads

• Maintain a database of customer information and interactions

• Achieve daily/weekly/monthly sales targets

• Handle customer objections and provide appropriate solutions

• Coordinate with sales and marketing teams when required

• Update CRM systems with accurate call details

Required Skills & Qualifications:

• Excellent communication and interpersonal skills

• Strong convincing and negotiation ability

• Basic computer knowledge (MS Office, CRM tools)

• Ability to handle rejection and work under pressure

• Good listening skills and customer-focused approach

• High school diploma or bachelor’s degree (preferred)

Experience:

• Fresher or 0–2 years of experience in telesales/telemarketing/customer service

Key Performance Indicators (KPIs):

• Number of calls made per day

• Conversion rate (leads to sales)

• Revenue generated

• Customer satisfaction level

Work Environment:

• Office-based or remote (depending on company)

• May involve working in shifts

If you want, I can customize this JD for a specific industry (real estate, banking, SaaS, etc.) or make it more attractive for hiring.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with Freshers.