· Outbound Calling:
Make outbound calls to prospective customers using a prepared script.
Introduce the company's products or services and explain their benefits to the potential customers.
· Lead Generation:
Identify and qualify potential leads through phone conversations.
Gather information about the customer's needs and preferences to determine if they are a potential fit for our offerings.
· Appointment Setting:
Schedule appointments for sales representatives to meet with qualified leads.
Ensure that the appointments are appropriately recorded in the CRM system.
· Product/Service Knowledge:
Stay informed about the company's products or services to address customer inquiries accurately.
Continuously update your knowledge of offerings and any changes or updates.
· Customer Follow-Up:
Follow up with potential customers who have shown initial interest but have not yet committed to an appointment or purchase.
Maintain regular communication to build relationships and address any concerns.
· Sales Support:
Provide support to the sales team by updating them on qualified leads and appointment schedules.
Collaborate with the sales team to ensure a smooth handover of leads.