TELECALLER – JOB DESCRIPTION
Company: Easy Insure and Finance Pvt Ltd
Experience: 1–2 Years
Qualification: 12th or Any degree
Key Responsibilities
- Identify and approach potential customers to generate new business leads.
- Make outbound calls and explain company products/services to prospective customers.
- Understand customer requirements and recommend suitable products/services.
- Prepare and deliver effective sales pitches based on customer needs.
- Follow up with leads and convert prospects into customers.
- Maintain strong and professional relationships with existing customers.
- Encourage repeat business and identify cross-selling opportunities.
- Achieve assigned monthly and quarterly sales targets.
- Handle customer queries and provide prompt, customer-focused support.
- Monitor market trends, competitor activities, and customer preferences.
- Maintain accurate records of calls, leads, follow-ups, and sales activities.
- Prepare regular reports on sales performance, lead status, and customer feedback.
Job Requirements
- Minimum qualification: 12th or Any degree.
- 1–2 years of experience in telecalling, telesales, customer service, or a similar role.
- Excellent verbal communication and interpersonal skills.
- Strong negotiation and convincing skills.
- Customer-first attitude with a focus on customer satisfaction.
- Ability to generate leads and convert prospects into customers.
- Target-oriented and self-motivated approach.
- Ability to work effectively in a fast-paced and performance-driven environment.
- Basic knowlege of MS Office and CRM systems will be an added advantage.
Key Skills
- Telecalling & Telesales
- Lead Generation
- Customer Relatonship Management
- Sales & Business Development
- Negotiation & Convincing Skills
- Follow-up & Conversion
- Communication Skills
- Target Achievement
- Customer Handling
- Market & Competitor Awareness