టెలీకాలర్ ఇన్‌బౌండ్

We are looking for a INBOUND CUSTOMER SERVICE to join our team at Teleperformance. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers 14500 and opportunities for career growth.

• Generate high-quality consumer leads through outbound and inbound channels (calls, digital campaigns, social media, referrals, walk-ins, etc.)

• Engage with potential customers to understand their needs, preferences, and purchase intent

• Explain products/services clearly and address initial customer queries

• Qualify leads based on interest level, affordability, and readiness to buy

• Maintain regular follow-ups to nurture prospects and improve conversion rates

• Schedule appointments, store visits, demos, or consultations for the sales team

• Accurately capture and update customer data in CRM systems

• Coordinate with sales and marketing teams to improve lead quality and campaign effectiveness

• Handle a high volume of daily interactions while maintaining service quality

• Track lead status, conversion rates, and daily/weekly performance metrics

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with Freshers.