• Process and manage electrical product orders from initial receipt to dispatch & Final payment collection.
• Coordinate with internal departments purchasing, sales, to ensure timely approvals and material availability.
• Manage & tracking deliveries, and resolving discrepancies.
• Prepare and maintain accurate order documentation throughout the execution process and entries to be entered into the ERP system after all the discussion with the customer.
• Communicate order status updates to internal and external sales team, customers.
• Manage product dispatch logistics, including coordinating with carriers and ensuring accurate shipment documentation and payment procedure.
• Assist in the preparation and organizing of promotional material or events whenever necessary.
• Follow up on outstanding orders, Payment and proactively address any delays or issues.
• Maintain detailed records of all order execution activities for future reference and reporting.