Solutions Engineer

Solutions Engineer Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. Your role and responsibilities ● Technical Acumen:: Develop a strong technical understanding of the Confluent technologies and use this effectively to discover new customer use cases and build compelling solutions ● Technical Discovery and POC/Pilot Solutions: Gather customer requirements, identify use cases, and facilitate the development of Proof of Concept (POC)/Pilot solutions. Partner with Confluent stakeholders to aid customers in overcoming technical challenges during initial blueprinting and use case deployment. ● Value Selling: Clear articulation of Confluent’s technical and product positioning to a wide variety of business and technical stakeholders, and for forging strong relationships with them throughout the sales cycle and beyond. ● Prospect Demos and Evangelization: Collaborate with Confluent's Account Executives (AEs) and Sales Development Representatives (SDRs) to bring our offerings to new prospects. Craft and deliver tailored demos that go beyond the standard, showcasing the unique value proposition Confluent has to offer. ● Customer Engagement: Offer technical expertise in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews. ● Knowledge Sharing, Workshops, and Training: Support cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices. ● RFP/Vendor risk assessment Support: Contribute to vendor risk assessments to ensure a comprehensive understanding of potential risks and opportunities associated with proposed solutions. Assist in answering Requests for Proposals (RFPs) and Requests for Quotations (RFQs). ● Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints. ● Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM - 5 PM for APAC, 2 PM - 11 PM for EMEA, and 6 PM - 3 AM for the Americas. This approach ensures optimal availability across the globe, emphasizing our commitment to exceptional service and customer satisfaction Required education Bachelor's Degree Required technical and professional expertise Technical degree in Computer Science, Engineering, Mathematics, or equivalent. ● Experience in Solutions Engineering, Presales or any technical selling roles with software Development, Data Engineering background ● Knowledge about building solutions with Apache Kafka Knowledge about distributed systems, infrastructure software like databases, message queues, Kubernetes, serverless, API gateways, cloud networking constructs, and/or Big Data products ● Understanding of systems operations concepts (disk, network, operating systems, etc.). ● Knowledge of working with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and/or Software as a Service (SaaS) ● Development language agnostic, good to have experience with Java, Python, SQL ● Working knowledge of software development tools and methodologies. ● Experience with configuration management, infrastructure automation, and CI/CD tooling(e.g., Terraform, Ansible) is a plus. ● Exceptional presentation and communications capabilities. ● High level of comfort communicating effectively across internal and external organizations Preferred technical and professional experience Knowledge about building ETL applications. ● Knowledge about building and operating large-scale massively parallel systems. ● Development or operations experience in a cloud-based environment. ● Experience with DevOps culture and Agile software development. ● AWS Solutions Architect Associate or equivalent in other cloud providers, Confluent Certifications. ● Prior customer-facing roles Years of Experience: 3 - 6 ABOUT BUSINESS UNIT IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application. Job Title Solutions Engineer Job ID 120018 City / Township / Village Bangalore State / Province Karnataka Country India Work arrangement Hybrid Area of work Sales Employment type Regular Position type Professional Travel required Some travel may be required based on business demand Company (0063) IBM India Private Limited Shift General (daytime) Is this role a commissionable/sales incentive based position? Yes Apply now