Job Overview:
We are looking for an experienced and result-driven Senior Counsellor to guide students in making informed career decisions. The role involves student counselling, conversion, team coordination, and process improvement to enhance overall counselling effectiveness and student satisfaction.
Key Responsibilities:
Provide career counselling and guidance to students
Understand student needs and recommend suitable courses/programs
Handle end-to-end counselling process from lead generation to conversion
Build and maintain strong relationships with students and parents
Monitor and improve conversion ratios and counselling performance metrics
Support and mentor junior counsellors/team members
Coordinate with marketing and operations teams for lead flow and campaign execution
Maintain accurate records of leads, follow-ups, and conversions
Stay updated with education trends, exams, and career opportunities
Requirements:
Bachelor’s degree (MBA preferred or pursuing)
2+ years of experience in counselling, sales, or education sector
Strong communication and interpersonal skills
Ability to handle targets and work in a fast-paced environment
Basic understanding of career paths, entrance exams, and education systems
Proficiency in CRM tools and MS Office is a plus
Key Skills:
Counselling & Communication
Sales & Conversion
Relationship Management
Team Handling & Leadership
Problem Solving & Decision Making
What We Offer:
Opportunity to work in a high-growth education environment
Exposure to student behaviour and career planning ecosystem
Performance-based incentives
Learning and growth opportunities aligned with management roles