Handle walk-in customers, phone enquiries, and online leads.
Explain gym membership plans, packages, offers, and facilities.
Convert prospective customers into paid memberships.
Achieve daily, weekly, and monthly sales targets.
Follow up with leads through calls, WhatsApp, and messages.
Conduct gym tours and explain available facilities and services.
Maintain customer records, lead databases, and sales reports.
Promote membership renewals, personal training packages, and add-on services.
Build positive relationships with members and ensure customer satisfaction.
Coordinate with the front desk, trainers, and management team.