KEY RESPONSIBILITIES:
· Make outbound calls to prospective customers for loan product (personal loan, home loan, overdraft, business loan etc.)
· Explain loan features eligibility criteria, interest rate and required documentation.
· Handle inbound quarries and provide appropriate solutions.
· Maintain and update customer records in the system.
· Follow-up with customers on documentation and loan application status.
· Achieve daily/weekly/monthly targets.
· Work closely with the sales team to achieve business goals.
REQUIRED SKILLS & COMPETENCIES:
· Excellent verbal communication and convincing skills.
· Good listening ability and patience with customers.
· Ability to handle objections and convert leads into sales.
· Proficiency in MS Office.
· Target-oriented and self-motivated.